IT Support Engineer

This job has been Expired
David Enterprises
  • Post Date: July 8, 2018
  • Applications 0
  • Views 243
Job Overview

IT Support Engineer (MAC/Windows)

This position reports to: IT Support Manager, APAC

ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, we help the modern enterprise operate faster and be more scalable than ever before.

We’re disruptive. We work hard but try not to take ourselves too seriously. We are highly adaptable and constantly evolving. We are passionate about our product, and we live for our customers. We have high expectations and a career at ServiceNow means challenging yourself to always be better.

What you get to do in this role:

  • Provide a “friendly face” point of contact and problem resolution for users
  • Ownership of all incidents and requests, including interactions with other resolver groups.
  • Troubleshooting any software, hardware, network, phone, print or telecommunication issues that may arise for in-office and all remote staff
  • Handling onboarding related tasks, including equipment provisioning, account provisioning and new hire education
  • Assist in continuing technical education for users
  • Enforcement of IT policies (security, email, accounts, passwords, compliance, etc)
  • Writing and updating IT documentation and media content
  • Assist in long term IT projects as necessary
Job Detail
  • Offerd Salary$400 - $500
  • Career LevelStudent
  • ExperienceFresh
  • GenderNo Preference
  • QualificationBachelor Degree
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